13/03/2024
I would like information on the total amount of money that the PHSO has won for complainants per NHS organisation for the years 2021, 2022, 2023.
I would like to request the details of all the investigations the Ombudsman has carried out into the National Highways , Highways Agency or Highways England over the past 10 years. How many of these investigations were full investigations and how many the ombudsman decided not to investigated.
08/03/2024
I need to access to the information about psychiatry. Why the psychiatry using technology to get ill patients and is no prevention against mental health.
Please explain me why do psychiatry and police and social care cooperating together with breaking European Convention on Human Rights.
Please explain me why do psychiatry and police using on civil people spying systems RCS (Remote Control System), Pegasus by NSO Group and Hermes spying systems and breathing European Convention on Human Rights.
Your website says, "We’re also working with Government departments and other public organisations to develop a set of Complaint Standards for Government complaint handling." 1. Have you developed such a set? 2. If 'yes' where may I find them? 3. If 'no' when do you plan to publish them?
07/03/2024
I have a request pursuant to the Freedom of Information Act, namely, please let me know how many lawyers are currently directly employed by PHSO, on its internal payroll (distinguished from instructions given to "outside" firms of solicitors). Also, would you please break down how many of those directly employed lawyers are respectively members of the professions of barrister, solicitor and chartered legal executive? Please also say separately how many lawyers are currently hired as locums (if any) either directly or through agencies or by both methods.
05/03/2024
Given your advice, please provide a list of MP’s who have made referrals and the number made by each to date, broken down by whichever years you operate, to cover the most recent part year and the previous complete three years.
I am making this Freedom of Information Request as the Campaign are looking into the various processes in place that form part of the Windrush Compensation Process, and as such understand that the Ombudsman play a crucial role within the Review process, with that in mind could you please provide the following information covering the period April 2020 – December 2023: 1. How many Complaints have you received from Windrush Compensation Applicants for the period covering April 2020- December 2023. 2. How many nil Windrush compensation scheme decisions from the home office has resulted in positive decisions following an Ombudsman investigation for period covering and including April 2020-December 2023. 3. Did the Ombudsman Service have a backlog between the period April 2020 and December 2023, and could you advise as to the waiting time for cases to be investigated. 4. If there was a backlog, could you provide reasons accounting for the delays. 5. What is the current status in relation to waiting times for Complaints within the Service.
04/03/2024
I would like to have an information about (redacted) who is working at (redacted). Why (redacted) still in Scotland?
I am writing to you under the Freedom of Information Act 2000 to request the following information for the Project "Project Name: Provision of Subscriptions for MS Dynamics Add-ons 1. Copy of successful tender – we want this information under freedom of Information act 2000 2. Scoring table of all bidders, split by scores awarded for each question of bid 3. Price/Cost Proposed by each Bidder – we want this information for all the bidders who submitted the response. 4. Name of the Winning Bidder. 5. Name & Rank of all bidders who submitted responses. 6. Approximate date that the tender will be reissued towards the end of the current contract period. We expect the responses to all the above questions under Freedom of Information Act 2000
27/02/2024
I would like to request that the following information may kindly be provided. Total number of employees (of all cadres and designations) at the office/s of Parliamentary and Health Service Ombudsman.
I am writing to you under the Freedom of Information Act 2000 to request the following information for the Project "Project Name: PR2191 - Provision of Digital Learning Contents Reference number: PAHSO001-DN672028-91212179 Link: https://www.contractsfinder.service.gov.uk/notice/e5516bfd-303f-4dfe-afab-cbb66cede935?origin=SearchResults&p=1" 1. Copy of successful tender – we want this information under freedom of Information act 2000 2. Scoring table of all bidders, split by scores awarded for each question of bid 3. Price/Cost Proposed by each Bidder – we want this information for all the bidders who submitted the response. 4. Name of the Winning Bidder. 5. Name & Rank of all bidders who submitted responses. 6. Approximate date that the tender will be reissued towards the end of the current contract period.
26/02/2024
I’m wondering if it’s possible to pull out the total number of CHC complaints handled by PHSO, and their outcomes, per annum? Ideally for the past 5 years, but grateful for any information you’re able to provide.
23/02/2024
I would like to submit a freedom of information request in respect of complaints about NHS in England for the following: Please email me with the number of complaints submitted to the Parliamentary and Health Service Ombudsman in 2022 and also in 2023. I would like to be emailed with how many of these complaints were actually investigated (not closed after initial enquiries) by the Parliamentary and Health Service Ombudsman? I would like to be emailed with how many of these complaints were upheld by the Parliamentary and Health Service Ombudsman? Please can you also email me with the length of time taken to investigate these complaints excluding those closed after initial enquiries?
22/02/2024
Please confirm the number of referrals made to the PHSO by month since the start of 2023. Please also tabulate the numbers which were countersigned by an MP. Please include the organisations complained about, and the number of complaints about each, in the list of monthly totals. For example, a spreadsheet with a row for each organisation, one for MP referral, and one for totals, with columns headed by month and year. Please also provide a list of MP’s who have made referrals in the past two years, along with the numbers made by each of those MP’s in each month of that time.
20/02/2024
Please confirm 1. how much was spent by PHSO on hosting the IOA visit (if anything), including but not limited to travel, accommodation, subsistence and conference venue booking, advertising materials and so on for: 1. PHSO 2. Other parties 2. please confirm how many members of PHSO staff attended the event
Please confirm: 1. how much was spent by PHSO on attending Bristol (including attending Bristol Food bank Easton Community Centre and Bristol Law Centre) in around September 2023, including but not limited to travel, accommodation, subsistence and conference venue booking, advertising materials and so on for: 1. PHSO 2. Other parties 2. please confirm how many members of PHSO staff attended the event 3. Whether any similar events are planed and if so what are the estimated/budgetted costs for each one
Thank you for your reply with clarifications. You also state: “In our previous response, we informed you that we could provide figures from the last two financial years, as this would be within scope. Please let us know if you would like us to do this.” Can you please provide the data for the last two years.
16/02/2024
Please confirm 1. how much was spent by PHSO on hosting the end of year/Christmas staff event in probably November or December 2022, including but not limited to travel, accommodation, subsistence and conference venue booking, advertising materials and so on 2. please confirm how many members of PHSO staff attended the event 3. Please confirm whether any speakers were paid and of so how many and the sum 4. Please confirm whether the speakers were given travel an subsistence and if so how many and the sum 5. Please confirm if the event was held in 2023